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Frequently Asked Questions
What should I do prior to my pickup?

The Auto Transport Group will pick up your vehicle in its everyday form.  You are not required to empty the gas tank or do anything else.  You may want to consider removing personal items.  Please secure all loose items and the carrier will advise you of any further recommendations.

Tell me more about the insurance you carry?

By law all The Auto Transport Group must carry insurance.  Our carriers will always carry Liability and Cargo Insurance.  The liability insurance covers and damage due to driver error and has a max coverage of $1,000,000 on the contents of the carrier.  The Cargo Insurance policy can vary from truck to truck however there is a minimum of $50,000 per vehicle required by D.O.T.

Can I get door to door service?

A terminal is required only if the truck does not have enough room at the drop off or pick up point.  This is typically due to narrow residential roads.  All terminals are fully licensed and insured.  Terminal shipping is also more cost effective.

How much lead time do you need to schedule a pick up?

Please allow at least 2 weeks lead time to schedule you pick up.  The more time given allows us to provide even better rates.  If you have expedited situation arrangements can always be made however rates will most likely be a little higher.

Are SUV's more expensive to ship than cars?

Yes the size of the vehicles matter.  Sedans will be less that truck and SUV's will be the most expensive.

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